We're Here to Help

Get assistance with your project, technical questions, or account-related inquiries.

General Inquiries

Questions about our services, process, or how we can help your business grow.

Response within 24 hours

Technical Support

Issues with your website, bugs, or technical questions about your project.

Response within 4 hours

Billing & Accounts

Questions about invoices, payments, or your account status.

Response within 24 hours

Project Updates

Request changes, updates, or new features for your existing project.

Response within 48 hours

Frequently Asked Questions

How long does a typical project take?

Project timelines vary based on complexity. A standard website takes 2-4 weeks, while larger projects with custom functionality can take 8-12 weeks. We'll provide a detailed timeline in your project proposal.

What's included in post-launch support?

Depending on your package, post-launch support includes bug fixes, minor content updates, security patches, and technical assistance. Extended maintenance plans are available for ongoing needs.

Do you offer hosting services?

We can recommend and help set up hosting solutions that best fit your needs. We work with premium hosting providers to ensure optimal performance and security for your website.

Can I update my website content myself?

Yes! We build websites with user-friendly CMS platforms that allow you to easily update content, add blog posts, and manage your site without technical knowledge.

What if I need changes after the project is complete?

We offer ongoing maintenance packages and can accommodate change requests. Minor updates may be included in your support period, while larger changes are quoted separately.

How do I report a bug or issue?

Use the support form below or email us directly. Include as much detail as possible: screenshots, browser information, and steps to reproduce the issue help us resolve it faster.

Submit a Support Request

Describe your issue or question and our team will get back to you as soon as possible.

Address

925 Burrows Ave, Winnipeg,
MB R2X 0R6, Canada

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM CST

Emergency support available 24/7 for maintenance clients.